Shipping
For all orders within India shipping is free / Please mention the shipping chargers
For international orders per product will be chargeds towards shipping will be vary based on the geographical location.
We use only reputed and reliable carriers such as DHL, Blue dart etc.
You are requested to ensure you or any person known to you is available at your given delivery address to receive the courier on intimation of intended delivery. We are not responsible for packages returned/ left at doorsteps/outside delivery address due to non availability of a trusted person at the delivery address to hand parcels to. As these may be high value deliveries please do give this your kind attention.
If you are based out of a remote location or a courier non-serviceable area, please write to us with your complete mailing address and order details to store@padmanaba.in and we will arrange for a suitable service to deliver the product. Please note that some carriers may charge an additional sum or surcharge to deliver at remote locations, in such cases we will intimate you the additional charge prior to the delivery of the same.
For domestic shipments any additional tax as applicable should be borne by the customer
For international shipments based on the country of import, our carrier may need to get customs clearance for your goods before delivering them to you. Any additional taxes, import duties, customs charges levied by the country of import will be chargeable to the customer.
The products will be shipped within 10 working days from the date of the order confirmation. International delivery schedules are subject to any delays at transit, entry, customs and location accessibility points.The above timelines doesn`t apply for made to order/be spoke items. The timelines for such orders is determined by the effort involved in making the product & will be conveyed to you at the time of the payment.
The tracking details of the shipment along with the carrier information will be mailed to you once the product is out for delivery.
All our products are quality checked and come in a tamper proof packaging. Please do not accept the delivery if you notice that the package is tampered or damaged. In such events we request you to take photos of the tampered/damaged area, do not sign acceptance of the package, and return the package back to the carrier. Should you accept such a package, it will be deemed that the product was received in a good condition.
All products are insured by Padmanaba silk & sarees against loss or theft while in transit at no additional cost to the customer.
Please note that we are unable to re-route/ redirect any shipments once they are despatched. Please therefore check and verify your shipping address is correct for product delivery.
*If in doubt, please contact our Contact Number +91 8019916916 / WhatsApp number +91 9840422142, email us at store@padmanaba.in.
Important:
Padmanaba silk & sarees cannot be held responsible for any damage that occurs to the sari after purchase due to rain, overuse, stains, incorrect cleaning and care, and other normal wear and tear.
If you have requested false and pico, and/or sari tassling/ blouse detachment services to your purchased sari, color and design exchanges/ returns are not permitted.
